| Name of Complainant | |
| Date of Complaint | February 29, 2020 |
| Name(s) of companies complained against | Reliance Jio |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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On 29th of Feb , I did my Jio recharge from Jio app. But, unfortunately or by error that plan was not for my device or my fitted plan option. I tried so many times to reach there customer care to cancel or change the plan option. But, instead of helping they are telling we do not have provision of refund or change in plan option. Every online app services have some options to solve the issue. Bit, instead of that they are telling to recharge new plan & new payment option. It’s completely disloyal & cheating things for loyal customers. Even also, the T& C also mentioned in very hidden part so, it’s difficult to read also.
Image Uploaded by Liza:
Worng recharge paln jio has noprovision of reupnd or change of plan option
Plz arjnta refund