| Name of Complainant | |
| Date of Complaint | December 25, 2021 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
By mistake recharge wrong number for a year. Due to mobile issue my manager have not validate the the recharge. And once realised and validated number and tried to reach the wrong number, that number is always switched off. Reached out airtel support, only response was that they don’t have any process as it’s been more then 2 months. I asked them to terminate the plan atleast as I have done the payment or connect that customer on call with me to talk through it whenever he comes online. Same response we cannot do anything as there is no process. If Airtel cannot help the customer who made a wrong Recharge as they don’t have process. Service provider process were made from ongoing issue not inherited from our grand parents, just for Airtel team. Seriously irritated hearing that from all contact centre team, don’t listen to provide solutions.
Image Uploaded by Rajesh Kumar: