Wrong product sent in the name of Noise combo

Name of Complainant Gagan
Date of ComplaintAugust 31, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Gagan:

Dear sir/madam,

I have ordered noise combo product of watch and ear phone online in

https://epicwatchstore-in.myshopify.com/

GET YOUR LATEST NOISE COMBO AT LOWEST PRICE!!COLORFIT SMARTWATCH WITH SHOTS X1 EARBUDS × 1 for price of 1699 COD on 22 nd August 2020. The order number was 1529.

I have received the product to ekart courier service today 31.08.2020 to my surprise when I opened the package there is a TITAN watch in it instead of SMARTWATCH WITH SHOTS X1 EARBUDS.

This is pure cheating to a customer by such e commerce company’s.

Image Uploaded by Gagan:

Wrong product sent in the name of Noise combo

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