| Name of Complainant | |
| Date of Complaint | March 20, 2022 |
| Name(s) of companies complained against | Amazon India |
| Category of complaint | Home & Garden |
| Permanent link of complaint | Right click to copy link |
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I had ordered curtains on 20th February 2022 with the order # 406-7373033-2710756. I received the shipment on 23rd February 2022. But when the packet was opened, the product was totally different. I didn’t receive the products that I had ordered.
Regarding this I had raised a complaint on the same day on customer support. They mentioned that the complaint will be investigated by our team and will give the feedback on 27th February 2022.
When I called today, 27th February 2022, I was told that the investigation is complete and I have received the right product.
Now Amazon is not ready to return or refund the product that I had not ordered.
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