Wrong product received from Ajio

Name of Complainant Priyakshi Borah
Date of ComplaintJune 30, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Priyakshi Borah:

I have received a wrong product whose brand is different, size and colour different, price is less than i have paid to ajio.
But when i apply for return by saying that wrong product received then ajio fails my verification. They say it doesn’t full fill our criteria so it couldn’t be returned.
And if i didnot mention that it is a wrong product, then the delivery boy picks up my product but they say that your product failed in the quality check.
How will i return my product and how will i get my refund?

Image Uploaded by Priyakshi Borah:

Wrong product received from Ajio

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