Wrong product received and I want my refund

Name of Complainant Gouri P Chand
Date of ComplaintDecember 15, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Gouri P Chand:

I have ordered a lehenga from kalista ethics. They product I received is different from what I ordered. I have tried to contact them on every platform even write so many mails, but they are responding. And even the the option for return and refund is not working on theirs website.

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Wrong product received and I want my refund.

Name of Complainant Avisha
Date of ComplaintNovember 18, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Avisha:

I had ordered Pink lehanga( 80020883331) from Kalista Ethics and had received the product which is very different from the original one and they aren’t answering my call nor replying to my texts so that I can return my product.

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