Name of Complainant	Saloni Singh
Date of Complaint	November 13, 2021
Name(s) of companies complained against	Amazon
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I have ordered 3 Blackberry Men Suits on October 5th, 2021, and the product was delivered on October 10th, 2021. Upon opening the product we found that it is a women’s dress and not the suits which I ordered. I have been following up with Amazon customer service & Amazon Social media team on this particular thing since October 11th, 2021 and there’s no resolution provided so far. I am attaching the photo and video of the product along with this email. Also, providing the order ID below with the product details.

Order ID: 406-2392114-1670738
Order total: 24,172.00 (4 items)
Missing products: Blackberrys Brown Coloured Men Suits, Blackberrys Royal Blue Suits, Blackberrys Wine Suits
Out of the 4 items, only this [Levi’s Men’s 100% Cotton 100 CA Classic Solid White Vest- Modern Fit (Pack of 3)] item was delivered correctly. And another packet contained the berrylush blue colour dress instead of 3 Men Suits.

Also, the tracking ID 266434620591 which is mentioned on the packet is the same as the tracking ID reflecting on the application aligning with the products. I have taken the picture and the video of the same and have attached it with this complaint. I’m surprised how the delivery or the seller has got 3 complete suits in this small cover.

Kindly go through the pictures.

Image Uploaded by Saloni Singh: