WRONG PRODUCT RECEIVED

Name of Complainant Kajal patel
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Kajal patel:

The purpose of this letter is to inform you about a problem concerning my order no 403307421 .I am Kajal Patel, an old customer of your online store.

On the day of 16 may 2021 I ordered a mobile phone from your online store, and registered the product to be shipped at the address Adarsh Nagar Gate No 3, Tulsipur Varanasi Flyover Near Glenhil School
(Indian Overseas Bank)
Varanasi 221103, The details of the product is .Designer saree Trendy Banarasi Silk Sarees
SKU: s2443
Size: Free Size
Quantity: 1

I received the item on the day 20 may 2021 as stated in the order details. Unfortunately, when I opened the package I discovered that I have received a wrong product. I ordered for the designer saree I had received the low quality saree I regret to inform you that, though I tried my best to contact with your customer care after receiving the wrong product, but I failed.

Hence, I would like to make the arrangements to get a replacement of the product as soon as possible. I do not want to pay any kind of extra charges, as it is not my fault.

Please, give me suggestion about how to get a replacement as soon as possible. I have enclosed the order invoice and the details of the product with this complaint letter.

Hope you will consider my request and oblige me.

Thank you very much.

With regards,

Kajal patel

Image Uploaded by Kajal patel:

WRONG PRODUCT RECEIVED

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