wrong product provided by seller- BOOK MY TAB

Name of Complainant RAJ KUMAR GUPTA
Date of ComplaintJuly 15, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by RAJ KUMAR GUPTA:

I paid Rs.3999.20/- for Wizpad Z1 Pro on 10th of Jul’20 but today i got the tab which is not Wizpad Z1 Pro without any invoice, manual and warranty card..
In parcel packet address and contact number of sender also not mentioned.
please replace it with the actual product for which i paid money..
It’s not  a matter of money, its matter of trust that I purchased. Tab is purchased only for my daughter who is studying online classes..
I have collected the address of sender by Blue dart Courier-

Shipper Information
Name KERYX RETAIL SOLUTIONS PVT LTD
Address K-81 B, BASEMENT,
KALKAJI
NEW DELHI   Pin:110019

ORDER NO.–8549768062

DATE OF ORDER -10th Jul’20.

PAYMENT PAID THROUGH- PAYUELODAIZ- Rs.3999.20/-

PARCEL DELIVERED BY BLUE DART- DOCKET NO.69580570920

PARCEL RECEIVED ON 14th JUL’20..

Image Uploaded by RAJ KUMAR GUPTA:

wrong product provided by seller- BOOK MY TAB

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