| Name of Complainant | |
| Date of Complaint | June 22, 2022 |
| Name(s) of companies complained against | Amazon India |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
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Order ID- 404-6617259-4445130
Order date- 31-05-2022
Order total- Rs 21990.00
Delivery date: 3 -06 -2022
Payment- Via Credit card.
Product- Vivo V21e 5G(Sunset Jazz , 8GB RAM, 128GB Storage) without offers.
Wrong Item delivered : Vivo Y33T
Wrong item found: 03-06-2022
Return requested on : 3-06-2022
Amazon confirmed wrong item on : 07-06-2022
Return originally scheduled on : 07-06-2022
I had received the wrong product inside the box. I complaint to customer care for which they form a queries for inspection. In which they found the reason for delivering me wrong product. And created request for picking the product. During the day of pick up the pickup boy didn’t show up to pick up my product and for consecutive 9 times the delivery boy updated wrong information, then after this 2 times he came to the house & did not pick up the packet. I explained the whole scenario to the Customer care. After which I complaint to customer care for more than 20 times but ordered cannot be picked up. Now 20 days have been passed and still there team is not refunding my money. I am now completely hopeless from Amazon India. You are only hope for me. Please help me to get my hard earned money
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