wrong product delivered by Vrutika Fashion company

Name of Complainant Arunima
Date of ComplaintMarch 17, 2024
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Arunima:

I have ordered a mauve colored kurta pallazzo set from Vrutika fashion (ad shown on Instagram) for Rs.899. I got the order today and I paid in cash the full amount but found out the product which was delivered was wrong and not the one I ordered and also of very cheap quality.
I tried to complain them through their email but their email id address was not found on the server.
My money is gone now and I cant exchange or refund my product as they are not available anywhere.

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