Wrong product delivered and not responding

Name of Complainant Chetna
Date of ComplaintFebruary 12, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Chetna:

Dear Sir/Madam,
I have ordered “Red Beautiful Embroidered Suit Set-L” order No: RZM37877802 in Pakkrumi Instagram page but unfortunately I got wrong item and I paid 871rs for the item. Then I wanted to return my product and I have sent mail(pakkrumi.official@gmail.com) with clear explanation but they are not responding. Please refere attached item what I got.
Please solve my problem sir.

Image Uploaded by Chetna:

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