Name of Complainant	Kiran m g
Date of Complaint	May 13, 2021
Name(s) of companies complained against	Flipkart
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Kiran m g:

Hi sir.

 

I have ordered a perfume on march 30 and delivery was done on April 7 th and the product was different..so I request for replacement and request initiated message also got but after some days I got an notification in Flipkart app that confirm with customer that issue resolved and product got replaced…I have not received any call regarding that but with out my confirmation they have closed the issue as resolved.

 

And then I have raised complaints once again that my issue is not resolved.And now today one lady call me and says sorry issue cannot be resolved.Because I have raised complaints after the policy period is over.

 

They have made me wait till now and now they says sorry.

 

Please help me to resolve the issue.

 

Order no : OD12139749771621500

 

 

Regards

 

Kiran

 

Kerala

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