Wrong Product Delivered.

Name of Complainant Dr. H. A. Kazmi
Date of ComplaintFebruary 4, 2024
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Dr. H. A. Kazmi:

Based on product shown in their advertisement, I ordered Windproof Cap & Scarf of light colour on 30th January 2024. Order was delivered on 02nd February 2024 and I paid Rs. 800. When I opened the packet today, I found a totally different product of dark brown colour (attachment-2),
I lodge complaint on their website today also sent email on ID given on their website to replace it with the light colour Windproof Cap & Scarf as shown in Attachment-1 else refund the money by collecting the delivered product back. The email was not delivered as ID was wrong.

Image Uploaded by Dr. H. A. Kazmi:

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