Wrong Product Delivered

Name of Complainant Mihika Puri
Date of ComplaintOctober 30, 2023
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link
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Text of Complaint by Mihika Puri:

brand-fusion-co.myshopify.com
I had ordered a set of 2 cargo pants for women, from Brand Fusion. Received the wrong product, a men’s shirt instead. They only accepted payment in cash on delivery format, so I paid 898 rs via Paytm and asked the delivery person what I should do if I want a refund. He asked me to return on website only, but there seems to be no such option. The contact number given by them is also unavailable. I want to return this item and get my money back.

Image Uploaded by Mihika Puri:

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