| Name of Complainant | |
| Date of Complaint | April 1, 2023 |
| Name(s) of companies complained against | Meesho |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I recently had a disappointing experience with Meesho, as they delivered the wrong product to me and failed to provide any resolution to my complaint. I had ordered a red kurta, but instead received a brown cheetah print dress that looked cheap and of poor quality. Despite contacting Meesho multiple times to report the issue, they did not take any action to rectify the situation, leaving me with the wrong product and out of pocket for the amount of 1183. I even provided video proof of the wrong product being delivered, but the delivery boy kept rejecting it without even picking it up. To make matters worse, Meesho refused to return the product or refund my money. In response, I have decided to file a complaint request to the consumer forum to seek a resolution to this issue. I hope that the consumer forum can help me get the refund I deserve and hold Meesho accountable for their poor customer service.
Image Uploaded by Tanya Bansal:
Hello Tanya, we understand your concern. Please accept our sincere apologies. As checked for this order, the product has been successfully picked up. Your refund of Rs. 1183 for this order has been initiated on 1 April. It should reflect within 5-8 working days from the date of initiation in your original payment source – Card / Bank Account. We thank you for your understanding and patience with us throughout the process.