| Name of Complainant | |
| Date of Complaint | December 3, 2023 |
| Name(s) of companies complained against | Ekart |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I encountered with the product I received.Upon opening the package, I discovered that the product I received does not match the item I ordered. The correct item I ordered is Grab the hooded combo for men x 1
M. I would like to kindly request an exchange for the correct product at your earliest convenience.
I understand that return shipping may be necessary, and I am willing to follow the instructions provided by your customer service team to ensure a smooth process.
I appreciate your understanding and assistance in resolving this matter promptly. Thank you for your attention to this issue, and I look forward to receiving the correct product as soon as possible.
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