Wrong product and account blocked

Name of Complainant Abhishek Kumar
Date of ComplaintApril 14, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Abhishek Kumar:

Multiple return requests were being placed for only one order.That order is Mi’s 20000mah power bank instead of which I got 10000mah power bank.

Return request was made four times for the same order after complaining about it from customer care end. Every time return request got rejected, reason was due to temporary glitch(customer care told me this reason).

Only due to the return rejection, customer care agent was placing return request again and again on my request.

Now, due to this flipkart has blocked my account.

What is my fault in this, who will be responsible for the product which is got different.

Image Uploaded by Abhishek Kumar:

Wrong product and account blocked

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