Name of Complainant	mayur
Date of Complaint	October 31, 2023
Name(s) of companies complained against	Ekart shifto
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I ordered a Imported shoe rack (6 layers) on Ekart Shifto on 19th Oct and was delivered the packet on 28-Oct. On opening the packet I found that it was entirely different shoes rack I had ordered and thus placed a return request . But my product is not being taken back as the product picture is not matching.

As you can undertand, I can not return the correct product if the correct product has not been delivered to me. Request your help in solving the issue and help me with the return. Order Id #STOC9000258683

Thanks, hope for a resolution

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