Wrong Plan Details Provided before Porting to Airtel

Name of Complainant Rajiv
Date of ComplaintOctober 11, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rajiv:

Hi,

I recently was getting called to convert to Airtel almost everyday. I finally had a conversation about the plan that airtel is offering.

The tellecaller offered 299 per month, 40 GB Internet with carry forward, One Year Amazon Prime, 3 Months Netflix and Airtel Secure.

But after getting ported, my plan is 399 per month, 20Gb Data, One Year Prime, 3 Months Netflix and No Airtel Secure.

Only advantage i felt was for Airtel Secure, if phone gets damaged i can get it repaired.

Otherwise, i was having Vodafone connection, at 500* plan for 3 months  , with 1.5Gb per day.Why would i leave such good plan.

After calling customer care also, they said we can do anything, you were given false information.

This is such a Fraud Scheme to lock customers for porting by giving false plans.

Image Uploaded by Rajiv:

Wrong Plan Details Provided before Porting to Airtel

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