Wrong PL due amount showing in cibil

Name of Complainant Mansi kumari
Date of ComplaintFebruary 19, 2025
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Mansi kumari:

There is an erroneous entry in my report regarding a personal loan from Muthoot Finance, which I did not take. Despite raising a dispute with CIBIL (Dispute Reference Number: CDS13012025002236 ), my request was closed with the justification that the demographic details match the KYC details held by the bank.The entry in question shows an amount of ₹5 as remaining, which I firmly believe is inaccurate. I have a history of timely repayments, as reflected in my other accounts on the CIBIL report. This erroneous entry has unfairly impacted my creditworthiness.

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Wrong PL due amount showing in cibil

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