Wrong person OnePlus Nord CE 2 5G Mobile Phone provided

Name of Complainant Bhimrao Ganpati Chavare
Date of ComplaintOctober 11, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Bhimrao Ganpati Chavare:

I ordered OnePlus Nord CE2 5G (Bahamas Blue, 8GB RAM, 128GB Storage) phone from Amazon on 27th September 2022. His order number is 402-4750663-4752340. I received the parcel on 7th October 2022. Than I paid 24,999 rupees and bought the parcel. On opening the plastic packing, there was a bill will the name and address of another person. Also phone OnePlus Nord CE 2 5G (Bahamas Blue, 6GB RAM, 128 GB Storage) order number 408-9717192-9994733 Rs. 19,999. Even if i loss Rs. 5000 and use the phone, what about its warranty? The phone is in the name of another person and the bill is in his name. So I filed a return request to customer care but amazon customer care is evasive saying that the phone sent is correct.

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