Wrong order delivered not replying for return and refund

Name of Complainant khushboo
Date of ComplaintSeptember 18, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by khushboo:

I ordered a ladies lingerie of size 32E in black color of a special type as shown in their website, they delivered a normal lingerie bra of a different size (just a D – no mention of 32 or E) which does not fit me, different color, different than their website description, of much lower quality. I paid rs 2000/- for it!!! Website says you can return products. Even before delivering their products some number called to confirm order and they said you can return the product as well. I mailed the address on the website [email protected] within a day of receiving the product for return, even called and messaged the phone number from where i got a call from – +918882961601 and +919310697515 – they did not pick up, but they simply blocked me after seeing my messages on their whatsapp. Please help – i completely lost 2000 rupees. This website is fake and also i checked on Truecaller – their number has been marked spam and other consumers have also commented this is a fake e commerce website- sayin they got different products from what was ordered. Please track these frauds down and help to issue refund.

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