Wrong order delivered in an online shopping application.

Name of Complainant Jam Yvonne
Date of ComplaintSeptember 11, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Jam Yvonne:

One of the most utilized applications in our modern generation is an online shopping app where people buy products virtually by analyzing the reviews and product descriptions. However, I have encountered a situation where despite my examination of the product I still got the incorrect item that wasn’t supposed to be delivered. It is way different than what I expected; and in order to solve the problem at hand, I directed to the seller and asked her my complication regarding their service. I have found out that the orders were mixed and they accidentally packed and delivered the wrong product to my address.

Image Uploaded by Jam Yvonne:

Wrong order delivered in an online shopping application.

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