| Name of Complainant | |
| Date of Complaint | October 24, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi by mistakenly I have done wrong recharge through airtel thanks app. After doing that immediately called customer care to rectify it customer care assured to transfer recharge to right number and raise complaint regarding that. After a day there was no update I called customer care and enquired they said it can’t be done. There is no clarity from Airtel end and wrong info.
As people assured to transfer why it can’t be done and there is no update on complaints too. Have sent a mail regarding this to Nodal officer no response looks like Airtel don’t care about customers.
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