| Name of Complainant | |
| Date of Complaint | March 7, 2021 |
| Name(s) of companies complained against | HDFC Bank Fastag |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Team,
I am HDFCBank Fastag user,
I have been facing a problem with my fastag since 02/02/2021, the amount of Rs 190/- got debited for manual adjustment. which is incorrect.
I raised the issue on 5th of Feb 21 with all related informations and photos.
after that i received a auto generated mail with HBL number 075-502-684,
I called ‘1800 120 1243’ on 18th Feb 21 to inquire about it, I was told to resend mail with all documents (Photograph of car, RC of vehicle and SMS received on 2nd Feb for deduction of Rs 190/-). Again I called on 26th Feb 21, I received same answer to submit fresh complain along with all necessary documents whic i submitted on same day(HBL number 076-274-731). simmilar thing happend on 3rd March 21 and I submitted fresh complaint (HBL number 076-274-731). After so much of correspondence received no responce from other side and no one is keen to help.
Request your immediate attention to this matter. so that I will get refund against wrong debit and such case will not happen in future.
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