Wrong late fee charged by Freo Pay app

Name of Complainant Jukanty Sai Kumar
Date of ComplaintJuly 22, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Jukanty Sai Kumar:

I have been using Freo Pay app since last 3 months. But from last month, even after paying the total due amount before the due date they are charging late fee. I have even paid that late fee too but it’s not reflecting in the app. The customer care support is the worst.I have emailed them on July 6th, but till now they didn’t responded. There is no customer care number to contact them. I have a very good cibil score and am worried that they will spoil it.

Image Uploaded by Jukanty Sai Kumar:

Wrong late fee charged by Freo Pay app

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