Wrong item delivered by Flipkart and is not returning the Refund

Name of Complainant Elora B Saharia
Date of ComplaintApril 14, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Elora B Saharia:

I have ordered Home Trends 213.36 cm (7 ft.) Polyester Door Curtain Colour Blue (Pack of 3) on 3rd March 2022 from Flipkart with COD facility (Order ID No. OD124317377684630000) On 12th March 2022 the item was delivered after payment of Rs.1,250/-. But to my utter surprise a wrong item was delivered. Immediately I opted for return and replacement of the item. Upon my request return item was shown with delivery on 22nd March, 2022. When I checked the status today of my return order, it was shown as Return cancelled on 17th March, 2022. When I called the customer care executives they denied to return/ replace/ refund my payment. Further, I have ordered pack of 3, and in the parcel only one and different curtain was there. I want my refund

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