Wrong information about recharges

Name of Complainant Vitul Bansal
Date of ComplaintApril 29, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vitul Bansal:

I did one of my recharge that cost me Rs 3359/- where I was getting benefits of Hotstar subscription. But I get Mobile subscription which is worth Rs 2999/- instead. As I called Airtel customer care they said there are two recharges which has same thing but different rates and when asked then why is there 2 recharges then One of the senior executive pankaj told me it is the fault of 3rd party i.e. Amazon . That is Rs 2999/- and Rs 3359/-. Kindly discard Airtel from Amazon. They are literally fooling people. Kindly give my Rs 359/- refund. Or full refund I want to switch operator.

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