Name of Complainant	Devesh Dubey
Date of Complaint	November 29, 2023
Name(s) of companies complained against	red bus
Category of complaint	Tours & Travels
Permanent link of complaint	Right click to copy link
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I have booked ticket online using Red Bus online portal, www.redbus.in. My Ticket No is TSBD60957932, Kanchipuram to Bangalore for travel on Wednesday 18 Oct 2023. I have paid and received ticket with a cost of 642.75 and GST invoice – RBSC008919939 with wrong amount of 639.58.
I raised the complain to telephonic customer care about the issue and sent me again wrong invoice No RTN24-A005176078 , this time with 624.75. I requested customer care about the issue but they denied to support saying that this system genrated invoice and can not be corrected.
Red bus system is every time providing wrong GST invoice to customer, may their is big cheating with GST amount also. I have attached both the ticket and invoice raised against this matter

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