Wrong Food Delivered From Zomato Food App On 31/12/2022

Name of Complainant M Sudheer
Date of ComplaintJanuary 9, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link
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Text of Complaint by M Sudheer:

I ordered food from Mehfil with platform Zomato on 31/12/2022. But they delivered the wrong food: Chicken Family Pack Biryani with vegetable Family Pack Biryani and Boneless Chicken Biryani with only 4 pics of chicken. I have complained to Zomato customer care but there no response from them. I was not able to call them because of no customer care number. And after 2 days they refunded me 150 rs saying that the amount of 150 rs only they can refund. Zomato is a platform but they are responsible for the restaurant food. They need to have proper communication with the restaurant.

Image Uploaded by M Sudheer:

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