Wrong depiction of products and misleading customer

Name of Complainant Nelson
Date of ComplaintJune 12, 2020
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Nelson:

I ordered Flask from vaya Online. It was showing flask with 1 sipper+ 1 gulper + 2 cups as it represented in the website (pic 1). After the order I received only sipper. When I asked with customer care they said you order only for sipper, but when I ordered there was no such option. The Company fooled me by just showing wrong picture this mislead me.( Pic2)

Image Uploaded by Nelson:

Wrong depiction of products and misleading customer

One thought on “Wrong depiction of products and misleading customer

  1. Dear concerned

    Oder date: 20 may 2020
    Order no : ORD0520bxa55zab
    Product : water bottle

    We have purchased water bottle of vaya with above mentioned details .
    Now the bottle color has been washed out and cap of the bottle got defected due to which we are unable to use that.

    Request you to take the necessary action to resolve issue.

    Regards
    Munish Sharma
    98555-55591

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