wrong cheque bounce charges on my account

Name of Complainant SANTOSH
Date of ComplaintSeptember 27, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by SANTOSH:

This is PADMI SANTOSH KUMAR with the loan account no: – DMI0010547792.
I have been charged cheque bounce charges from the month of June 2023 till September 2023, I requested many a times to change my ECS to a different account to money tap and DMI Finance
But no one responded. I was making UPI Payments from money tap application but in June 2023 DMI have withdrawn your services from money tap from there my problem started I am trying to contact DMI from all the possible ways but could not get your contact at last from the collection agency I contacted M.S Vani the collection manager from DMI Finance who resolved my issue by changing my bank account from HDFC BANK account to UNION BANK OF INDIA account after 3 months but she confirmed that she could not remove the cheque bounce charges
Sir please tell me when the issue is not from our end why will I pay the cheque bounce charges so request you to plz help me in clearing the concern

Thanks in advance

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wrong cheque bounce charges on my account

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