Wrong Charging of VAS services by VodafoneIdea

Name of Complainant Gaurav
Date of ComplaintSeptember 18, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Gaurav:

Today I too have received a sms from Vz-ViCMS stating that “Hello! Thank you for downloading FUN Portal from CARBUN8. You have been charged Rs.22”

But surprisingly I haven’t downloaded any services. While calling on the helpline no. 198 of Vodafone Idea, they say no services activated but you have been charged. request TRAI -Telecom Regulatory Authority of India to look into such mal-practices of VodafoneIdea of cheating with the customers.

Image Uploaded by Gaurav:

Wrong Charging of VAS services by VodafoneIdea

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