Wrong Charged and ignore to refund

Name of Complainant Sangita Das
Date of ComplaintMarch 4, 2023
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link
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Text of Complaint by Sangita Das:

I tried to pay electricity bill of West Bengal from Flipkart pay later on 11th February 2023.

But despite trying twice, the payments were showing unsuccessful, some errors were coming.

Then I made payment through internet banking from West Bengal direct website on same day and it became successful.

But After One Day I see that my pay later account has been charged.

Then after raised a complaint to Flipkart I visited the West Bengal Electricity office by 22nd February.

They made it clear that Flipkart did not make any bill payment or any transaction.

Now I request you to look into the matter very seriously .

I have sent the receipt of my payment for your understanding which I made from my own side directly to West Bengal electricity , Please find the attachment

Image Uploaded by Sangita Das:

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