Wrong billing

Name of Complainant Rekha Gupta
Date of ComplaintApril 29, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Rekha Gupta:

 
Respected
 
My name is Rekha Gupta   and I hold a family plan  since December with airtel. My all numbers are
9654405007(primary number) 
9971487971
9958539007
8527970361
And there is one more number which was given to me as a free data card.
 
But since last 2 statement  February and march, some charges are leived which is not from my end. 
Like in February statement as per the plan my bill should be 999 plus taxes.but it came 1550  for which no one giving justified answer. I had a word with store manager kirti nagar. Mr Anubhav.
 
And in March statement some international SMS charges are there which is again  not done from any of my number 
 
Request you to please check and arrange for refund as I have paid the amount at last because u disconnected my numbers. 
 
Thank you
Rekha Gupta 
9971487971

Image Uploaded by Rekha Gupta:

Wrong billing

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