Wrong Bill Generated – Recovery Agent calling for payment

Name of Complainant Mohit
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Mohit:

Called CC on 9th for disconnection Broadband no 01493494657, CC pushed for safe custody without any charges and changed the billing cycle to one month.
later on 12th i called the CC for complete disconnection ref no- no- 137000572.
Again ,…Still received calls daily .
Reference no : 1157781138…my call to cc on 22nd and again got assurance of no payment due . No calls will be made for payment.
i had paid the bill from 10th june to 9th sep ( 3 months) in advance . Still if connection is disconnected on 12th , still i have to pay for 2 days , then why bill is generated for complete month on pre paid connection.
Recovery agent is calling for 6oo rs , getting 5-6 calls daily for payment.
Pls resolve .

Image Uploaded by Mohit:

Wrong Bill Generated – Recovery Agent calling for payment

Leave a Reply

Your email address will not be published. Required fields are marked *