Wrong and Worst Product Delivered-328292730178 -Madhusudhan

Name of Complainant MADHUSUDHAN
Date of ComplaintSeptember 19, 2023
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by MADHUSUDHAN:

Dear Amazon,

I hope this email finds you well. I am writing to bring to your attention a persistent issue I have been facing with a recent delivery. My order, with the tracking number Order ID 328292730178, was delivered on 19.09.2023. It was worst not even matching with a web site. Someone who used these trousers smells very bad and faded. I have not even seen this site. I have ordered a completely different one and I am very upset with this.
I have made multiple attempts to contact the company person, as well as your customer support team, in order to arrange for the return of the product. Unfortunately, despite my best efforts, the product remains at my address, and I have been unable to get a resolution to this matter.

I would like to kindly request your immediate assistance in resolving this issue. The product is still in its original packaging and has not been used. I am willing to cooperate fully to facilitate the return process.

Here are the relevant details of my order:
• Order Number: 328292730178
• Delivery Address:
K Swaroopa Nilayam 3rd Floor,Manikonda,Khajaguda Bus stop,TELANGANA, India – 500032 Mobile: +91 8332854871
• Preferred Date and Time for Pickup: 9 am to 8 pm

I understand that logistical challenges can arise, but the delay in product retrieval is causing inconvenience and frustration. I would greatly appreciate it if you could expedite the process and arrange for the delivery person to collect the product at your earliest convenience.

If there is any additional information required from my end to facilitate the return, please do not hesitate to inform me, and I will provide it promptly.
I trust that your company values its customers’ satisfaction and will take this matter seriously. I hope to see a swift resolution to this issue.
Thank you for your prompt attention to this matter. I look forward to hearing from you and having the product returned as soon as possible.
Sincerely,

Madhusudhan 8332854871
Please make sure to include all relevant details and maintain a professional and polite tone in your email. This should increase the likelihood of a prompt response and resolution to your issue.

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