Wrong and used product

Name of Complainant Akash saha
Date of ComplaintApril 16, 2025
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Akash saha:

I recently placed an order (Order ID: FHHC4001026798 from your platform, and unfortunately, I RECEIVED the wrong product. To make matters worse, the item appears to be used, which is completely unacceptable.

I request an immediate replacement with the correct, brand new item or a full refund. Kindly arrange for a pickup/return and update me on the next steps as soon as possible.

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