| Name of Complainant | |
| Date of Complaint | October 15, 2021 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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The Manager
Customer Care
Airtel
Address
Assam University Silchar,Durgakona
Assam,788011
Sub: Complaint about Poor Network Reception.
Dear Sir/madam,
I have been a satisfied customer with Airtel for a long time. But I regret to inform you that nowadays I am having difficulty in conversations due to very poor network reception. The handset’s network indicator doesn’t even shows full signal, and due to which I cannot make a clear phone call. This unwanted obstruction is posing lots of inconvenience for me.
When I first learned of this problem, I have already made a complaint, but no one took any action upon it. I have made several calls on your number, but no one answered my calls.
I expect a quick response as satisfying your customers should be your priority. This is not a professional way to run a business. You need a proper customer service department. I always pay my dues within time, and still, I have to face such issues. In this situation, I would request you to take necessary actions to resolve this problem as early as possible.
I look forward to hearing from you as quickly as possible to fix this problem. If I do not hear from you within 2 days, I will file complaints with the appropriate consumer agencies and consider my legal alternatives. I am enclosing copies of my receipt. You can contact me at the above address and phone number.
Yours faithfully
Hrishikesh Singh
