Name of Complainant	JioFiber customer
Date of Complaint	June 14, 2022
Name(s) of companies complained against	JioFiber
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Hi I am a new JioFiber customer, facing internet issues as the wire outside premises was disturbed because of heavy winds. Raised a ticket SR00001BI0GU on 11-June-2022 and no technician turned up at scheduled time till now – without informing or notifying me they have rescheduled the slots – till now they are just rescheduling but no service engineer visits to fix the issue – I don’t understand what is the point of giving time slot to customer when the technicians don’t turn up at the scheduled time.
I had bad experience of missed appointments even on the installation day – it’s just couple of weeks after installation – same issue:(
Fed up with Jio service – will my issue be resolved or not don’t know what to expect… seems I am paying for NO-USAGE-ONLY-INTERNET-SERVICE from Jio.
I will never recommend jiofiber to any one. Worst technical service:(

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