| Name of Complainant | |
| Date of Complaint | March 19, 2020 |
| Name(s) of companies complained against | Datasolutions |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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I came across a call from an Agent named Ms Brindha who was supposedly working for a Data services as I was looking for some work from home in Quikr portal for some extra money to cover up my expenses. And this lady briefed me about the job pattern saying I had to finish a 200 page scanned pdfs into docx format in 15 days and depending upon the accuracy i would be paid for the job I hav done, provided the minimum accuracy for the project to be considered is 65 percentage. And they repeatedly convinced me saying that there werent any registration charges involved for the project activaton, which made me to give it a try.
With utmost care, I started the work. I invested my time, energy and sacrificed other elements to finish off this job as it sounded genuine to me with the details they have furnished. Once the work was done, I emailed the docx formats to the agents email id and waited for the accuracy report which came with a result of 93.3%. I shouldnt say how I excited I was seeing the accuracy report. All these communications were coming from computerised message formats on the phone making it more believable. (such as BH-PARTYM, BT- PARTYM, AD-PATYM, BZ-PARTYM)
And soon I get another message from the same computerised provider saying i would recieve an IVR call where there would be a code and this code is needed for processing.
I waited for the call and in that call when the part of the code comes, the audio is played faster and unclear which made me into a panic situation. When i raised this concern, the agent said there would be another call and try to listen it more carefully. This time i recorded the call and still not helpful.
The agent made it seem she is helpless and she cant do anything about the payment unless i give her the code. Another message pops up now and says in 24 hours, i should have to provide them the code or they will have to terminate this work. Now the agent comes like an angel and says inorder to recieve the code by email or text i have to pay an amount of Rs 576 which is refundable, or they can do nothing about it.
Half heartedly io paid the amount and i got this computerised message again saying the request is processed and all that sort.
Now the agent comes up with another trick that the payment is made only through Paypal account only and for that i have to pay a sum of Rs 1516 for the company to make a premium account which is ofcourse refundable again. As i have already made a payment, again with no other choice left, i made the payment to this 9160489930@paytm .
They make sure all these payments are made in the last minute so that the victim is in panic with the computerised messages received which says before 6 pm or before end of the day or the account is going to be on hold. I made it so sure with her tnot to request any other extra payments.
Days passed. No response from the agent. Now comes the last message from the computerised provider saying i havent claimed the username and password yet which leads to account inactivity. The agent made another payment request of Rs 5216 to relese the payment as it got blocked which is ofcourse refundable again, and made sure the payment will be credited in the bank by end of the day.
A total of Rs 7308 was literally looted from me for the work which i sincerely did.
And now the agents number is switched off for the past one week and none of the whatsapp messages are getting delivered. What I noticed is the status was updated on that particular month which makes me doubt if they change the phone numbers and whatsapp every month.
Following are the proofs.
Please take necessary actions against them
Image Uploaded by Binu Thomas: