| Name of Complainant | |
| Date of Complaint | July 9, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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my prepaid number is changed to postpaid without diong adress televerification. i am applied online to change my number from prepaid to postpaid.but in their website we can see that the migration only take place after tele verification.regarding this i also called thier customer care and said to cancel my migration request and their agent also said that you will get a call asking for adress verification within 4 hours and you can cancel at that time.but i didn’t receive any call from them.then after 2 days i received a message saying that your number is changed to postpaid. i called them but they said they can’t do anything and i can change to prepaid only after one month of use
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