Without taking my consent, charges for Tata binge services has been deducted from my account. And after doing complaint they are not ready to take their binge device back.

Name of Complainant Pratap Singh
Date of ComplaintAugust 22, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Pratap Singh:

Dear Sir
I am very disappointed to write you that your prestigious company is now doing fraud with their customers those have deposited advanced money for Tata sky services.
I have received your customer care executive call in June for Tata binge services. I was told by your excutive that this service is free for one month. After that if the customer is not interested device will be taken back without imposing any hidden charges or conditions.Your customer excutive assured me that after a month before cutting the charges they take our consent for continuing the service of Tata binge.
But after a month your company cut the amount for Tata binge services from my account without taking my consent. After that I have mailed to your company’s help desk many times and talked to your customer care executive also. Now the second fraud they are doing they are not taking Tata binge device back and saying that every month charges will be cut from my account. The reason they are giving me that this is our company’s policy.
Sir ,Tata is prestigious company that’ why I faith on your customer excutive calls and had deposited money more that one year for Tata sky services. But now I am realising that Tata is now doing fraud with their customers.
Kindly look into the matter and take Tata binge device back and refund the money back which your company has deducted without taking my consent.

Regards:
Pratap Singh

Subscriber Id: 1112168321

Image Uploaded by Pratap Singh:

Without taking my consent, charges for Tata binge services has been deducted from my account. And after doing complaint they are not ready to take their binge device back.

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