Without order placed my amount got deducted

Name of Complainant	Kavita Pandey
Date of Complaint	March 28, 2021
Name(s) of companies complained against	Flipkart
Category of complaint	Electronic Appliances
Permanent link of complaint	Right click to copy link
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Text of Complaint by Kavita Pandey:

on the date of 10 August 2020.i ordered Philips hair straightening and that I didn’t got my order and my amount got deducted. And that amount is Rs. 2,789.

Image Uploaded by Kavita Pandey:

Consumer Complaints Court