Without intimation Money is deducted for VAS

Name of Complainant Priyesh
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Priyesh:

I received SMS on 01/11/2021 from 54300 saying that “Hello Your subscription to Players Club-60 Days Pack Digital will be renewed on 2021-11-02 and you will be charged Rs.98/-“. I have not activated such service & there is no question of renewing it.
I spoke to customer care executive of Vodfone & they said its third party have send the sms & my money has been deducted. How can Vodafone deduct the money without our consent & who authorised third party to send such sms.

Image Uploaded by Priyesh:

Without intimation Money is deducted for VAS

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