| Name of Complainant | |
| Date of Complaint | November 13, 2021 |
| Name(s) of companies complained against | VODFONE idea |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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I received SMS on 01/11/2021 from 54300 saying that “Hello Your subscription to Players Club-60 Days Pack Digital will be renewed on 2021-11-02 and you will be charged Rs.98/-“. I have not activated such service & there is no question of renewing it.
I spoke to customer care executive of Vodfone & they said its third party have send the sms & my money has been deducted. How can Vodafone deduct the money without our consent & who authorised third party to send such sms.