Without any auto debit activated by me, amount was debited an amount of Rs.1292 without an OTP from my credit card

Name of Complainant Shashi Kumar P
Date of ComplaintNovember 9, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Shashi Kumar P:

On 7th November 2024 I had received a message stating auto debit however on 09th November 2024 was debited from my credit card without an OTP request. I haven’t initiated any auto payment in the bank or the phone. and after reaching out to customer care people weren’t helpful in resolving. please look into this and do the needful.

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