| Name of Complainant | |
| Date of Complaint | October 5, 2025 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Investments |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi i have requested for withdrawal over a month which is on 8th of August 2025 which is for Rs 15000. Still I didn’t receive my withdrawal and no proper response. Please help
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Hello!
We sincerely apologize for the delay in processing your withdrawal. Typically, this process takes no more than an hour, but in rare instances, due to the heavy load on the payment system or the bank, it may take several days. If there are technical issues on the payment system’s side, the delay could be even longer. However, a month is an unusually long time. There may have been an error with the payment system.
To expedite the resolution of your issue, we recommend contacting our support team through your personal account on the 1xBet website or via our mobile app. Please provide all the necessary details regarding your withdrawal request so that we can resolve your issue as quickly as possible.
We appreciate your patience and are ready to provide all the assistance you need. Thank you for choosing us.
Sincerely,
The 1xBet Team