| Name of Complainant | |
| Date of Complaint | March 26, 2025 |
| Name(s) of companies complained against | 1x bet |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Concerning my withdrawal request of March 16th for ₹22,000, I have yet to receive the funds despite submitting my bank statement. I have not received an adequate response. Your request for a letter from my bank confirming non-receipt using the UTR number is inappropriate, as you initiated the transaction and your bank generated the UTR. My bank cannot provide information regarding a UTR number generated by your institution. They can only confirm that the funds were not credited to my account. Therefore, a letter including the UTR is impossible for them to provide. I can provide an updated bank statement if necessary. Please expedite the return of my funds. Failure to do so will necessitate legal action o told them
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Hello! Most likely in your case the receipt does not contain full payment data. We kindly ask you to send us a payment order with such data as date, time, amount, details of the sender and recipient of the money. This is necessary so that the payment can be found. Thank you for your understanding and we are waiting for the necessary document. Thank you!
Sincerely,
1xBet Team