| Name of Complainant | |
| Date of Complaint | May 16, 2024 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Withdrawal not credited to my bank account. I have shared statement and screenshot proofs. No response from you past 48 hrs.
No customer care number working. You fraud company. No way to contact you.
Image Uploaded by Suresh Thammineni:
Dear Customer, we understand your concern regarding the delay in processing your withdrawal. Typically, withdrawal requests are processed within 7 business days, excluding weekends. However, this timeframe may vary depending on the specific bank method utilized.
We kindly ask you to verify that your withdrawal request has been submitted through your player account on our website. Your cooperation in this matter is highly appreciated.
Thank you for your patience and ongoing support. Rest assured, we are dedicated to resolving this matter promptly.
Warm regards,
1xBet Team
Dear Customer, we understand your concern regarding the delay in processing your withdrawal. Typically, withdrawal requests are processed within 7 business days, excluding weekends. However, this timeframe may vary depending on the specific bank method utilized.
Thank you for your patience and ongoing support. Rest assured, we are dedicated to resolving this matter promptly.
Warm regards,
1xBet Team